Privacy Policy

1. Information We Collect

At ShopLines, we collect information you provide directly to us, such as when you:

• Create an account or make a purchase
• Subscribe to our newsletter or marketing communications
• Contact us for customer support
• Participate in surveys, contests, or promotions
• Use our website and interact with our services

Types of Information

• Personal Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details (processed securely by our payment partners)
• Account Information: Username, password, purchase history, preferences
• Automatically Collected Information: IP address, browser type, device information, usage data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and transactions
• Communicate with you about your orders and account
• Provide customer support and respond to inquiries
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud and security issues
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers
• Payment Processing: Payment information is shared with secure payment processors to complete transactions
• Shipping: We share necessary information with shipping partners to deliver your orders
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• PCI DSS compliance for payment processing

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and shopping cart contents
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser, but disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: