Terms of Service
Last Updated: January 1, 2024
1. Acceptance of Terms
Welcome to ShopLines. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using ShopLines, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Description of Service
ShopLines is an e-commerce platform that sells authentic sports gear, equipment, and apparel. We offer:
- Premium sports equipment and gear
- Exclusive limited-edition products and drops
- Authentic sports apparel and accessories
- Customer support and order tracking services
3. Account Registration
To make purchases, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Product Information and Pricing
We strive to provide accurate product descriptions, images, and pricing. However:
- Product colors may vary due to monitor settings
- We reserve the right to correct pricing errors
- Product availability is subject to change
- All prices are in USD unless otherwise stated
- Prices do not include applicable taxes or shipping costs
5. Orders and Payment
Order Acceptance
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Violation of these Terms
Payment
We accept major credit cards and other payment methods as displayed at checkout. Payment is due at the time of order. We use secure, PCI-compliant payment processing.
6. Shipping and Delivery
Shipping policies, costs, and delivery times are detailed in our Shipping Policy. Key points:
- Shipping costs are calculated at checkout
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to you upon delivery
- International shipping may be subject to customs duties
7. Returns and Exchanges
Our return and exchange policy is detailed in our Returns & Exchanges Policy. Generally:
- Items must be returned within 30 days of delivery
- Items must be in original condition with tags
- Custom or personalized items are non-returnable
- Return shipping costs are the customer's responsibility unless the item is defective
8. Intellectual Property
All content on ShopLines, including but not limited to text, graphics, logos, images, software, and design, is the property of ShopLines or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.
9. Prohibited Uses
You may not use our services:
- For any unlawful purpose or to violate any laws
- To transmit harmful or malicious code
- To interfere with or disrupt our services
- To collect information about other users
- To create false accounts or impersonate others
- For commercial purposes without our written permission
10. Product Authenticity
ShopLines is committed to selling only authentic products. We guarantee that all items sold are genuine and authorized by the respective brands. If you receive a counterfeit item, we will provide a full refund and investigate the matter thoroughly.
11. Disclaimers and Limitation of Liability
Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.
Limitation of Liability
To the maximum extent permitted by law, ShopLines shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.
12. Indemnification
You agree to indemnify and hold harmless ShopLines and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
13. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.
14. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the State of [State], without regard to conflict of law principles.
16. Dispute Resolution
Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
17. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the modified Terms.
18. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
19. Contact Information
If you have any questions about these Terms, please contact us:
Email: [email protected]
Phone: 1-800-SHOPLINES
Mail:
ShopLines Legal Department
123 Sports Avenue
Athletic City, AC 12345
United States